Certified Elevator Inspector Andrea Ruff smiles wearing sunglasses and a blue button-down shirt with a sweater over top in front of a brick wall with the seascape in the background.

Andrea Ruff, CEI

Andrea Ruff, CEI


Andrea Ruff, CEI


“At Gannett Fleming, I feel like I’m always evolving, have something new to investigate, and will never be done.”

From marketing and proposal writing to the technical world of vertical transportation, Andrea Ruff’s journey at Gannett Fleming has been nothing short of unique.

“I’ve enjoyed learning all the different parts of the business and have found that my business development knowledge has helped me in my technical role,” she said.

An operations manager for Vertical Transportation Excellence (VTX™), a specialized services division of Gannett Fleming, Andrea’s collective expertise has led her to become a thought leader, authoring and speaking on content related to elevator and escalator safety maintenance:

We asked Andrea a few questions. Get to know her here:

Tell us about VTX.

Founded in 2000, VTX specializes in elevators, escalators, and moving walk consultant services. We provide everything from condition assessments of elevators in small office buildings to full design construction documents for adding new escalators to subway stations.

Let’s talk about your unique career journey.

I’ve worked in this industry for over 15 years, all of which have been at VTX. I started as a part-time marketing and proposal coordinator before transitioning to a full-time role as an assistant project manager.

I worked my way up by spending more time in the field, doing additional project work, and becoming a Certified Elevator Inspector (CEI), eventually leading to project manager and my current role as operations manager.

Why Gannett Fleming?

This company has not just allowed but encouraged and supported me in growing professionally since day one. Gannett Fleming is invested in its employees, providing ample time to learn on the job while offering the training and resources necessary to execute the work.

Gannett Fleming has also provided numerous mentorship opportunities, and being able to learn from people with 25, 30, and even 40 years in the industry has been invaluable. Here, I feel like I’m always evolving, have something new to investigate, and will never be done.

Andrea and five other VTX leaders stand in front of a glass wall with the Louisville, Kentucky cityscape in the background and take a photo surrounding the NAEC Louisville 2022 Convention and Exposition sign at the event.
Andrea attends the 2022 National Association of Elevator Contractors (NAEC) Convention with VTX leadership.

What impactful projects are you working on right now?

My team is providing elevator design and construction-related services to add elevators to the remaining Port Authority Transit Corporation (PATCO) high-speed line stations. Once completed, the stations will be fully accessible, which is great for the community and those who use the system.

How does your work contribute to Gannett Fleming’s vision of creating a better future, together?

By adding vertical transportation, we make inaccessible transit stations accessible, thus bettering the community. Elevators are often thought of for people who use wheelchairs, but everyone benefits from them, including the elderly, families with small children and baby strollers, and people on crutches. And they’re a must for tall buildings; New York City wouldn’t be what it is without elevators.

Why is it important to have diversity around the table when working on projects?

Not only is it essential that there’s diversity in every room where decisions are being made, but all voices must be welcomed and heard. It’s not enough to have more diverse representation in a company; there must be space for different opinions from different backgrounds and perspectives.

Teams can make better decisions when they see potential solutions outside of one homogenous viewpoint. It makes any company stronger, and for everyone in the room to feel like they’ve contributed and are a part of the decisions being made – well, that’s huge.

What’s the best piece of advice you've ever received?

My dad always said, “If it’s worth doing, it’s worth doing right.” So, no matter what I’m working on, I always give it my best effort.

What are your favorite hobbies?

Watching true crime TV shows and the news, reading, and spending time with my partner, Harrison, and my two dogs.

Let’s talk about family traditions!

My favorite tradition is going to my parents’ house on Christmas morning. My dad plays the piano, my mom bakes multiple batches of cookies, we listen to Christmas music on records, my aunts and my brother’s family come over, and we all catch up while opening presents. It’s the perfect end to each year.

What’s one thing most people don’t know about you?

I’m the first college graduate in my immediate family. I grew up in a small town, and my parents both came from farming families.


Ready to tackle some of the biggest challenges facing our communities? Join the team that’s leading the charge.

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